We now offer FREE SHIPPING sitewide! Only a $2.95 handling fee applies.

SHIPPING METHODS:

We ship via USPS Priority Mail (which generally arrives in 1-3 days) or UPS/Fedex Ground, depending on the items being shipped and your location. To avoid having live plants sit in a shipping warehouse over a weekend, we generally ship live plant orders on Mondays, Tuesdays and Wednesdays.

For volume orders, please contact us, as we may be able to extend better pricing to you.

LIVE PLANTS:

In order to extend free shipping on live plants, we have an 6-plant minimum on plant orders.(To further explain, if we offer free shipping and only one or two plants is ordered at $4.95 or $5.95, our hard cost of shipping alone would be more than the total price of the order. So, in lieu of having a separate additional shipping charge, we have opted to try a 6-plant minimum. If you have a small garden and don't need 6 plants, please ask your neighbors to join you in ordering. Or, call us and we can give you an estimate for less than 6 plants, but we will have to pass along some shipping costs. We hope you understand.

GUARANTEE:

We guarantee that all items you receive will be in great condition. If anything is damaged during shipment, please let us know and we will promptly replace it. We guarantee that all of our seed is viable and of the highest quality, and will produce a minimum 80% germination rate if planted and cared for properly. Regarding live plants, because of lack of sunlight and air circulation while in transit, it is possible that some of them may appear stressed upon receipt. However, we provide seaweed solution free of charge with every plant order that will help bring any stressed plants out of shock, promote rapid root development, and give them a healthy start in their new home. If any plants have not shown signs of recovering after 2 weeks of following the instructions we provide for transitioning your starts, we will gladly send you new plants.

RETURNS:

We will gladly accept any unopened, non-plant items returned within 30 days of receipt for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

You should expect to receive your refund within two to three weeks of giving your package to the return shipper; however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button -- or simply call or email us. We'll notify you via e-mail of your refund once we've received and processed the returned item.

THANK YOU FOR VISITING US!  -- Bryan and Kim